Terms & Conditions

Terms & Conditions

Terms and Conditions for Aquarossa Farms


1. General Information


1.1 Company Details

Aquarossa Farms specializes in delivering premium fresh flowers directly to customers. By eliminating intermediaries, we ensure sustainable and socially responsible practices, empowering over 250 indigenous women who manage our farms in Guatemala.


1.2 Contact Information

For questions or concerns, please reach out to us at:

Email: hello@aquarossafarms.com

 

4. Payment and Pricing


4.1 Accepted Payment Methods

We accept the following payment providers:

• Digital Wallets: Apple Pay, Google Pay

• Credit & Debit Cards: Visa, MasterCard, American Express (Amex), Discover, Diners Club

• Shop


4.2 Pricing

All prices are listed in USD and include applicable taxes unless otherwise stated. We reserve the right to adjust prices at any time.


6. Refunds and Returns


6.1 Refund Policy

If you are unsatisfied with your purchase, please contact us within 24 hours of delivery at hello@aquarossafarms.com. Refunds or replacements may be provided at our discretion.


6.2 Non-Returnable Items

Due to the perishable nature of flowers, all products are non-returnable. However, if there are any issues with the quality of your order, please reach out to us at hello@aquarossafarms.com, and we will work to resolve the matter.


10. Acceptance of Terms


By using our website or purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.


Contact Us


If you have any questions about these Terms and Conditions, feel free to contact us at hello@aquarossafarms.com.