Shipping Policy
Shipping Policy
At Aquarossa Farms, we are dedicated to delivering fresh flowers quickly and in perfect condition. Below are the details of our shipping policy to ensure a seamless experience for our customers:
Shipping Methods
• All packages are shipped overnight using UPS Ground or UPS Next Day Air, ensuring the freshness and quality of your flowers upon arrival.
Delivery Days
• We deliver from Tuesday to Saturday.
• No deliveries are made on Sundays or Mondays to maintain the highest standards of freshness.
Shipping Costs
• Free Shipping: All orders include free shipping for your convenience.
Processing Time
• Orders placed before 2 PM EST will be processed and shipped the same day, subject to availability.
• Orders placed after 2 PM EST will be processed the following business day.
Scheduled Deliveries
• You can schedule your delivery date during checkout to ensure your flowers arrive exactly when you need them.
Address Modifications
• Once a shipment has been processed, changes to the delivery address cannot be made. Please verify all details during checkout to avoid any issues.
Missed Deliveries
• Aquarossa Farms is not responsible for missed deliveries caused by incorrect or incomplete address details. Please ensure all shipping information is accurate at the time of purchase.
Quality Guarantee
• We take pride in delivering the highest quality flowers. If your order does not meet your expectations, please contact us within 24 hours of delivery at hello@aquarossafarms.com to request a replacement or refund.
Contact Us
If you have questions or need assistance with your shipment, please reach out to us at:
• Email: hello@aquarossafarms.com